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The Saga of the Smartphone

The screen on my phone has been acting up for, oh, maybe a week and a half.  It flickers and sometimes vertical bars show up and I can’t see anything.  Called Verizon and they said, yep, sounds like the screen is going, and nope, they can’t fix the screen.

But, I am eligible for an upgrade if I sign a new contract.  Fine with me, but I wasn’t going to do anything over the phone.  I want to see the stuff.   I did some online research, wrote down my questions and was ready to go.  Oh, if you need electronic reviews and stuff, cnet.com is a great site for info.  Most of it is way over my head, but once in awhile I do learn something from them.  

Had time to stop at the Verizon store on the way home from H&R today.  [Don’t get me started on H&R.  I am so not in the mood to do taxes this year.  Slagging corporate dick-heads.  But, that’s another story.]  
So they check my phone to make sure it never got wet and confirm that the screen is dying and look up my account at the store.  Once again, saying I can upgrade my phone, looking into detail stuff blah, blah, blah. 

Oh, she sounds surprised and tells me that I average 11 gigs a month.  (Whatever the hell that means.)  Apparently, that is mucho a lot.  I explained that I use pda.net, an app/program thingy to get on the internet with my laptop, via my phone. 

I am informed that if I get a new phone, none of the phones made now are compatible with the pda.net program.  WHAT?

And, if I upgrade, I am only allowed 2 gigs a month.  WHAT?

If I wanted unlimited gigs, I would have to pay the full price of the phone.  WHAT?

I could buy a thingy from them that plugs into my computer to allow me to use the phone as a…I guess as a wireless thing.  But, it would make my bill increase about $60.  SAY WHAT?

I can feel myself heating up with anger and stress.  You know, kind of like a hot flash.   As my brain is trying to pull together some options, she notices that I’ve been paying insurance on the phone all along (Which is news to me.  I thought the insurance was only good for a year.), and they might be able to replace my DroidX with the same model.  WHAT?

She traipses over to the manager, they go in the back for a bit, and she comes back with good news.  The company can mail me a new phone, which I would get in about 5 days.  All I have to do is not let anything happen to my current phone (uh-oh.  Did I just curse myself?  Am I going to drop it in the toilet now?  Hope not.), and mail it back when I get the new one.  No additional charges!  No increased phone bill!  No muss, no fuss, easy peasy, lemon squeezy.    \o/   

Holy cow, I can’t believe I got so lucky.  I really like my phone and I wasn’t looking forward to learning how to use a new model.  I don’t use half the features on the one I have.      

The only foreseeable problem I can see is, two years from now, when the screen starts to fritz again, the company would replace the phone with a newer model that is not compatible with the pda.net, as the DroidX is being phased out of manufacture.  The salesperson suggested that I may want to buy a used Droid from ebay and put it away for the future.  I am considering doing that.  Depends on how expensive they are. 

I really can’t see myself having any sort of wireless capabilities at home.  I mean, I don’t even have cable because it’s too costly.    

Anywho –

I am happier now.  I just have to hope that the screen doesn’t black out for at least 5 days, and keep it out of the toilet. 

How hard can that be?  



[ooh, the new Riddick movie is coming out Tues.  Woot!]  
[ya know, I still can't get rid of that cough.  And my head is full of bricks.]  

. [Crossposted from DW. Apparently, I like to spread my boring Spam all over the Internet. And, I paid for both sites, so I should use them like a mad monkey. Comment at either place, I'm easy.]



( 2 comments — Leave a comment )
Jan. 13th, 2014 05:46 am (UTC)
Good luck, old DroidX. :-P

Can't wait to see Riddick! I am a big fan of the previous installments. I wanted to see it in the theater and support it that way, but money and gas prevented me.
Jan. 13th, 2014 04:44 pm (UTC)
Havent seen the new Riddick yet. Cant wait to. Same with new machete
( 2 comments — Leave a comment )



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